Full service sheet metalwork manufacturer, Malton Laser, has become one of the first businesses in the UK to achieve certification under the latest ISO Standards for Quality Management (9001:2015) from the United Registrar of Systems (URS).
ISO standard 9001:2015 is an international business standard that specifies criteria for documentation, implementation and certification of management quality systems.
Designed to assure customers that a certified company can offer products and services of consistently good quality, the ISO standard 9001:2015 is heavily focused on risk-based thinking, which encourages Malton Laser to look into the potential risks associated with each of its processes.
The Malton Laser team has worked closely with a URS-accredited auditor to develop a series of streamlined, efficient processes and procedures, helping to keep risks at a minimum. This includes a new, easy-to-monitor business plan, which details Malton Laser’s goals and objectives for the coming 12 months. This allows Malton Laser to oversee its progress and ensure the company is on target to achieve its objectives.
Charles Corner, managing director at Malton Laser, said: “We’re always looking for ways to improve and enhance our internal processes and have been accredited under various versions of the ISO 9001 certification since 2001.
“This commitment to adhering to ISO standards over 16 consecutive years demonstrates to our customers that we’re dedicated to providing consistently high standards of service.
“I’m really proud of the team for achieving the ISO standard 9001:2015 accreditation, especially since we’re one of the first companies in the UK to do so. We’ll be pulling together over the next couple of months to set up the new system and ensure it runs efficiently and effectively when it comes to measuring our performance. In the long run, I believe this new process of working will be hugely beneficial for Malton Laser and will most definitely assist us in achieving our growth objectives.”
In addition to the ISO accreditations, Malton Laser carries out regular reviews of all its processes across the business, to ensure they remain efficient, succinct and effective. The company also holds accreditation from Investors in People, demonstrating that it is heavily invested in effectively leading, supporting and managing its team.
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